ClockedIn AI ("ClockedIn AI," "we," "us") provides AI automation and integration services for businesses, including a website chatbot, missed-call and lead follow-up automation, and appointment scheduling tools. This policy explains how we collect, use, and protect information when you visit clockedinai.com or interact with our chatbot.
Contact: hello@clockedinai.com
Information you provide directly:
Information collected automatically:
We do not use advertising trackers, and we do not sell any information to third parties, ever.
We use the information we collect to respond to your questions, follow up if you request a quote, improve our chatbot's accuracy, and maintain the security of our website. We do not use your information for advertising, and we never sell it to third parties or data brokers.
To operate our chatbot and website, we rely on a small number of trusted, established service providers:
| Provider | What it's used for |
|---|---|
| OpenAI | Powers the chatbot's conversational responses and understanding |
| Supabase | Stores chatbot knowledge base content and any lead information you submit |
| Google (Workspace) | Stores lead information in a spreadsheet and sends internal email notifications |
| Twilio | Powers SMS/text messaging features, where applicable |
We choose providers with established reputations and strong security track records, and only share the minimum information necessary for them to perform their function.
ClockedIn AI uses SMS for customer-care and demo conversations when a person requests text-based follow-up.
All City Professionals demo: All City Professionals is a fictional demonstration business operated by ClockedIn AI. The demo number, (239) 372-0851, is published on this website together with the messaging disclosure. When a visitor calls that demo number, they are requesting a text response about the demo inquiry they initiated. The demo does not use this call-to-text flow for unrelated marketing or promotional messages.
For SMS conversations:
We retain information only as long as necessary to provide our services and respond to your inquiries. You can request deletion of your information at any time by emailing hello@clockedinai.com.
We take reasonable steps to protect the information we collect, including relying on service providers as needed to operate our services. No method of transmission or storage is 100% secure; we use reasonable administrative and technical measures appropriate to the information we handle.
Depending on where you're located, you may have rights to access, correct, or delete information we hold about you. To exercise any of these rights, contact us at hello@clockedinai.com. Our services are also not directed to individuals under 18.
Our service providers and website technologies may change as the service evolves. We update this policy when those changes materially affect how personal information is collected, used, or shared.
We may update this policy from time to time. The date at the top of this page reflects the most recent changes.
Questions about this policy? Reach out anytime at hello@clockedinai.com.
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